GrievanceCell.com helps individuals and organisations convert their complaints and evidence into professionally structured grievance documents that government authorities can act upon.
To become India’s most trusted and technologically advanced public grievance documentation and evidence-support system, enabling every citizen to assert their rights through clear, structured, and credible representation — regardless of social, economic, or educational background. We envision a future where no genuine grievance is ignored due to poor drafting, lack of evidence organisation, or procedural errors, and where technology and human expertise together make justice-oriented communication accessible, accurate, and effective for all.
Our mission is to empower individuals, communities, and organisations by transforming their grievances into professionally documented, evidence-based, and procedurally sound submissions that can be confidently presented before government departments, regulatory bodies, and public institutions. Through technology-assisted tools and forensic-standard documentation methods, we aim to remove confusion, errors, and procedural barriers that prevent genuine grievances from being heard.
1. Accuracy & Integrity
We uphold the highest standards of factual accuracy, neutrality, and documentation integrity.
2. Rights-Centric Approach
Every individual has the right to be heard.
3. Technology with Responsibility
AI tools enhance documentation—never replace human judgment.
4. Transparency
Clear processes and realistic scope.
5. Confidentiality
Secure handling of all client data.
6. Non-Partisan
Neutral, non-media-based support.
1. Structured Complaint Drafting
Forensic-standard grievance documentation.
2. Evidence Structuring
Logical organisation of digital evidence.
3. Portal & RTI Assistance
Government portal submission support.
4. Secure Data Handling
Privacy-focused digital workflows.
5. Multilingual Support
Tamil, English, and Malayalam services.
GrievanceCell.com is a technology-assisted public grievance documentation and support initiative designed to help individuals, groups, and organisations present their complaints in a structured, evidence-based, and procedurally correct manner before government departments and public authorities.
Many genuine grievances fail not because facts are weak, but because they are poorly structured, lack clarity, or do not follow the required procedural format. GrievanceCell.com bridges this gap by converting client-provided information and evidence into professionally documented, authority-friendly grievance submissions.
We operate as a neutral, non-media, and non-governmental support system, providing high-quality documentation, evidence structuring, and procedural guidance.
Our process is designed to ensure accuracy, clarity, and procedural reliability.
This service converts a client’s grievance into a professionally structured, precise, and authority-ready document.
We do not simply write complaints. We prepare them using forensic-standard documentation methods, which include:
This ensures that the grievance is easy to read, difficult to dismiss, and suitable for processing by government departments and regulatory bodies.
Many grievances fail because supporting materials are scattered, confusing, or poorly organised.
Under this service, we:
This process does not involve investigation. It is purely a technical structuring and analysis of evidence provided by the client so that authorities can easily understand the case.
Government grievance portals require:
We assist clients in:
This service ensures that complaints are not rejected due to technical or procedural mistakes.
Many RTI applications are rejected or delayed because they are:
We assist by:
This increases the likelihood of receiving useful and timely information.
We use digital systems and AI-assisted tools to improve:
All technology is used only to support documentation and structuring. Every output is reviewed by trained human staff before delivery. This ensures high-quality, error-free, and procedurally correct grievance records.
This service supports:
We assist in:
This service is focused on data organisation, documentation, and communication support, not political campaigning.
(Service-based assistance. Government portals remain free.)
Government portals are free. Our charges apply only to documentation, structuring, and assistance services.
| Service | Description | Fee (₹) |
|---|---|---|
| Basic Grievance Draft | Structured complaint based on client-provided facts (up to 2 pages) | 499/- |
| Forensic-Standard Draft | Detailed, evidence-referenced grievance with timeline & annexures | 999/- |
| Evidence Structuring & Indexing | Organising documents, photos, audio, video into an official-ready format | 999/- |
| RTI Drafting | Professionally structured RTI application | 399/- |
| RTI + Portal Filing Assistance | RTI or complaint submission through government portals | 699/- |
| Follow-up Representation Draft | Reminder / escalation letters | 299/- |
| Urgent Processing (24 hrs) | Priority handling | +500/- |
No. We are an independent professional service that assists with grievance documentation and procedural guidance.
No. We do not guarantee outcomes. We ensure that grievances are professionally prepared and correctly submitted.
Government portals are free. Our documentation and assistance services are provided on a professional service basis.
No. We do not conduct investigations or collect evidence. We work only with the facts and documents provided by the client.
We assist in preparing and submitting complaints through government portals, but all submissions are made in the client’s name.
We can help review, restructure, and prepare follow-up or escalation representations.
We assist in drafting representations, petitions, and supporting documents. We do not register FIRs or interfere with police investigations.
Yes. We support individuals, NGOs, associations, and civil society groups.
Payments can be made via UPI, bank transfer, or other accepted digital methods.
Director – Grievance Documentation & Standards
Executive Director – Operations & Compliance
Director – Quality & Compliance
Client Intake & Case Coordinator (Tamilnadu)
Client Intake & Case Coordinator (Tamilnadu)
Client Intake & Case Coordinator (Kerala)